FAQ
What is your return policy?
When you shop at studioatis.com you always have 14 days to return your order from the time you received the product. Unfortunately you can not change your product. If you want to change to another item, you must place a new order. If you want to make a return, contact us at hello@studioatis.com to get your return label. The customer is responsible for the return fee.
When you shop at studioatis.com you always have 14 days to return your order from the time you received the product. Unfortunately you can not change your product. If you want to change to another item, you must place a new order. If you want to make a return, contact us at hello@studioatis.com to get your return label. The customer is responsible for the return fee.
Consumers are entitled to return a defective item up to two years after it has been purchased, but within reasonable time of having discovered the defect. Defects are faults that can be traced to how the product was manufactured. They are not associated with ordinary wear and tear, or the aging of products.
For questions about returns, please contact our customer service at: hello@studioatis.com. Please note that Studio Atis is not responsible for the return shipping costs.
For questions about returns, please contact our customer service at: hello@studioatis.com. Please note that Studio Atis is not responsible for the return shipping costs.
Delivery
Each lamp is carefully manufactured, assembled and packed in our office in Sofia,Bulgaria. We do our best to handle your order as soon as possible. The estimated delivery time is between 5-8 working days for the European Union
Payment
We accept VISA, Mastercard, Apple Pay, Google Pay, Paypal
Other Questions
Yes you can! Most of the Philips Hue lamps with E27 base work.
Our table lamps come with E14 socket and cable. For the pendant lamps every E27 socket would work. Please note that E27 socket is provided with each pendant lamp.